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Trusted ChoiceSM
is a Promise to you,
the Client.
We have taken a Pledge of Performance |
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Pledge of Performance
Trusted ChoiceSM
agencies are insurance and financial services firms
whose access to multiple companies and commitment to
quality service enable us to offer our clients
competitive pricing, a broad choice of products and
unparalleled advocacy. As a Trusted Choice agency, we
are dedicated to you and are committed to treating you
as a person, not a policy. This commitment means we
shall:
We pledge this to you, our clients,
and ask that you let us know if we fail to meet our
commitment, so we may take corrective action.
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Work with you to
identify the insurance and financial services
that are right for you, your family or your
business, and use our access to multiple
companies to deliver those products.
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Guide you through
the claims process for a prompt and fair
resolution of your claim. |
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Help
solve problems related to your coverage or
account. |
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Explain the
coverages and options available to you through
our agency, at your request. |
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Return your phone
calls and emails promptly and respond to your
requests in a timely manner. |
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Provide 24/7
services for our customers, offering any or all
of the following: emergency phone numbers,
Internet account access, e-mail and call center
services. |
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Use our
experience and multiple company relationships to
customize your coverage as needed. |
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Commit our staff
to continuing education so they may be more
knowledgeable in serving you. |
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Treat
you with respect and courtesy. |
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Conduct our business in an ethical manner.
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How does Trusted ChoiceSM
benefit me?
Insurance can be stressful and
confusing. Most of the confusion and stress comes from
knowing who the good guys are. As a Trusted Choice
agency, we have taken the Performance Pledge and part of
that pledge is customizing a insurance plan just for
you. We talk about game plans a lot, but it is true. We
are advocates for the client, not a middle man for the
insurance company.
We've all seen the ads where there are
a bunch of bankers waiting in the living room, as the
couple sits at the dinner table and has the bankers
competing for their business. Think of us as that
couple, working to find not only a good price, but the
right coverage for your needs. You are important to us
as friends and neighbors. This is our promise -
delivered.
Trusted Choice is a registered "Mark" of Independant
Insurance Agents of America. Used with permission.
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